Grievance Policy

Grievance Policy

If you encounter any issues or disputes while using our services, you are welcome to contact us through our grievance channel. Please include the following details in your email: transaction screenshot, registered account ID, contact mobile number, and the UTR number related to the transaction. Send the information to support@travellerscart.com. Once the coupon has been used, it is not eligible for a refund.

We will acknowledge and respond to your grievance within three (3) working days after receiving your email, and will make every effort to resolve the issue promptly and fairly. Digital Travel Cart Private Limited is committed to providing a secure, transparent, and reliable service experience. Your feedback helps us improve and serve you better.

Contact Information

If you have any questions, please contact us: